Watch Warranty | Luxehouze Singapore

Luxehouze After
Purchase Warranty From the moment you purchase to every second that follows, your timepiece is in trusted hands.

Warranty Coverage & Exclusions A clear guide to your warranty protection and the conditions that may void it.

	Brand New	Pre-owned (Active Brand Warranty < 1 year)	Pre-owned (No Brand Warranty)
Warranty Validity	Follows the brand's official warranty terms.	1-year combined warranty (brand + Luxehouze) from the purchase date.	1-year Luxehouze warranty from purchase date.
General Coverage		Quartz and automatic watches. Pre-owned watches running too fast or too slow are not covered.
Overhaul Coverage		1x overhaul service within warranty period, including replacement of damaged parts. Coverage excludes user error, misuse, or third-party service.
Battery Replacement Coverage	1x free replacement within 30 days of purchase.	Not Covered.

*Luxehouze cannot cover warranty claims rejected by the brand's Service Center.

How to Claim One easy step to begin, and a smooth, secure process follows.

1. Warranty Claim Bring your Luxehouze or Brand Warranty Card to our nearest boutique.

2. Verification Our team members will verify the warranty status and check the watch condition.

3. Expert Care If eligible, your watch will be handled by our professional watchmakers.

4. Brand Support If the brand warranty is still active, we will assist you with the service center claim at no cost.

Expert Care, No Matter
Where You Bought It Your watch deserves the best care, even if it didn't come from us. Get expert service and a 1-year After Service Guarantee with LuxeCare.

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