Buying on Luxehouze

Shop on Luxehouze with complete confidence knowing every purchase is 100% authentic

Get 100% Authentic Goods

Purchase only genuine items that have been meticulously examined and verified by our team of experts through a rigorous multi-step verification process.

Choose from Exquisite Selection of Goods

Enjoy shopping a wide selection of exquisite luxury goods from the world's finest luxury brands, all carefully curated to fulfill your needs and meet your taste.

Make Your Offer

Spot your favorite items on our collection and quickly tell us the price you're willing to pay for the items.

HOW TO BUY?

Make an Offer or Enquiry
01

MAKE AN OFFER OR ENQUIRY

Make an offer at the price of your choice or “Enquire Now” to make a purchase

Authenticate
02

AUTHENTICATION

All items are thoroughly inspected and authenticated at our flagship store before they are delivered to you

Delivery
03

DELIVERY

Upon verifying that your ordered item is 100% authentic and meets our standard guidelines, we will ship it to your designated delivery address

FAQ'S

HOW CAN I MAKE MY PAYMENT?

At the moment, we only accept payment by cash or through bank wire.

HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?

We will get your order ready for a pick up within 3 working days

WHAT SHIPPING METHODS ARE AVAILABLE FOR MY ORDER?

If you live in Jabodetabek area, you may pick up your item at our flagship store or we can personally deliver it to your address. If you live outside this area, we can ship it with an insured courier.

Do I need an account to place an order?

No, all you need is an email address. We recommend that you register for an account to start adding pieces to your Wishlist, but, you can also place and track orders as a guest and sign up at a time that suits you.

How do I receive LUXEHOUZE email updates?

Stay informed of new arrivals, trends and exclusive promotions by entering your email address at the bottom of our homepage. You can then manage your email preferences under ‘My Account’.

Will my personal details stay safe?

Absolutely. We keep your personal data private and confidential and only give it out with your consent or if legally permitted to. For further details, please see the LUXEHOUZE Privacy Policy.

Are LUXEHOUZE items guaranteed authentic?

100%. Our offering is expertly curated by the best luxury watch retailers around the globe and our retailers guarantee all items are authentic.