HOW CAN I MAKE MY PAYMENT?
At the moment, we only accept payment by cash or through bank wire.
HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
We will get your order ready for a pick up within 3 working days
WHAT SHIPPING METHODS ARE AVAILABLE FOR MY ORDER?
If you live in Jabodetabek area, you may pick up your item at our flagship store or we can personally deliver it to your address. If you live outside this area, we can ship it with an insured courier.
Do I need an account to place an order?
No, all you need is an email address. We recommend that you register for an account to start adding pieces to your Wishlist, but, you can also place and track orders as a guest and sign up at a time that suits you.
How do I receive LUXEHOUZE email updates?
Stay informed of new arrivals, trends and exclusive promotions by entering your email address at the bottom of our homepage. You can then manage your email preferences under ‘My Account’.
Will my personal details stay safe?
Are LUXEHOUZE items guaranteed authentic?
100%. Our offering is expertly curated by the best luxury watch retailers around the globe and our retailers guarantee all items are authentic.